Search found 1122 matches

by RiseFly
Sat Aug 29, 2026 3:11 am
Forum: BestSync Support Forum
Topic: BestSync 2026 auf Surface X
Replies: 1
Views: 24613

Re: BestSync 2026 auf Surface X

bei Windows on ARM kann die Windows-Ordnerauswahl für Netzwerkfreigaben (NAS) eingeschränkt sein. Dies betrifft insbesondere das Durchsuchen bzw. Auswählen von Unterordnern im Netzwerkdialog. Bitte geben Sie den NAS-Ordner daher direkt als UNC-Netzwerkpfad in das Ordnerfeld ein, anstatt ihn über den...
by RiseFly
Mon Jan 26, 2026 10:14 am
Forum: BestSync Support Forum
Topic: Synchronizing calendars and files: how do you manage it?
Replies: 1
Views: 44933

Re: Synchronizing calendars and files: how do you manage it?

I'm sorry to tell you that BestSync does not have the feature to synchronize Outlook/Google Calendar.
I think Outlook/Google can synchronize the personal calendar across devices if you log in to the same account on the devices.
by RiseFly
Thu Oct 23, 2025 9:47 am
Forum: BestSync Support Forum
Topic: BestSync (2024) project does not run as a service
Replies: 1
Views: 28399

Re: BestSync (2024) project does not run as a service

Thank you for contacting us regarding your scheduled project not running as expected at night. To help diagnose the issue, please check the log file by navigating to the "Option" menu and selecting "View log file." The log will show the start and end times of the tasks and indica...
by RiseFly
Wed Jul 16, 2025 9:02 am
Forum: BestSync Support Forum
Topic: SFTP Transfer - Failed: The System Cannot Find The Specified File
Replies: 4
Views: 65690

Re: SFTP Transfer - Failed: The System Cannot Find The Specified File

Could you please export the task setting to a file, edit the file to remove the password, then send the file to risefly@risefly.com, so that we can confirm the task settings.
by RiseFly
Mon Jul 14, 2025 9:32 am
Forum: BestSync Support Forum
Topic: SFTP Transfer - Failed: The System Cannot Find The Specified File
Replies: 4
Views: 65690

Re: SFTP Transfer - Failed: The System Cannot Find The Specified File

Thank you for reaching out to RiseFly Software support. I understand the inconvenience caused by the SFTP transfer issue you are experiencing, and I am here to assist you in resolving it. Based on the information you provided, the error message "Failed: The system cannot find the specified file...
by RiseFly
Tue May 06, 2025 8:04 am
Forum: BestSync Support Forum
Topic: Bestsync 2024: Invalid setting File
Replies: 4
Views: 67447

Re: Bestsync 2024: Invalid setting File

We are sorry for the problem.
This problem has been fixed in BestSync 2025 (version 20.0.0.6).
Please wait for the release of the new version.
by RiseFly
Sat May 03, 2025 12:13 am
Forum: BestSync Support Forum
Topic: Failed:Access is denied. Failed:The directory is not empty. Success (Unable to set file time)
Replies: 3
Views: 37447

Re: Failed:Access is denied. Failed:The directory is not empty. Success (Unable to set file time)

Could you please post the capture that includes the strings of Folder1 and Folder2? so that we can see the file systems. "Success (Unable to set file time)": This is the warning message that the file system does not support setting the timestamp of the copied file. "Failed: Access den...
by RiseFly
Fri Apr 25, 2025 12:54 pm
Forum: BestSync Support Forum
Topic: mac地址变更导致激活失败
Replies: 1
Views: 27386

Re: mac地址变更导致激活失败

请通过邮件(risefly@risefly.com)告诉我们你的LicenseKey,我会帮你清除激活。
by RiseFly
Thu Mar 06, 2025 9:59 am
Forum: BestSync Support Forum
Topic: Bestsync24 gets stuck with status syncronising
Replies: 1
Views: 78104

Re: Bestsync24 gets stuck with status syncronising

Thank you for reaching out and for your continued support of our BestSync program. I am glad to hear that you have been satisfied with our software over the years. I understand that you are currently experiencing an issue where synchronization does not complete, and the log does not show any relevan...
by RiseFly
Sat Feb 01, 2025 7:43 am
Forum: BestSync Support Forum
Topic: How to migrate to a new server w/BEstSync 2022 to 2025
Replies: 1
Views: 57428

Re: How to migrate to a new server w/BEstSync 2022 to 2025

Thank you for reaching out to us with your query regarding exporting tasks and configurations from a 2022 BestSync client and importing them to a 2025 client on a different server. To export all the tasks and configurations, you need to locate the task setting file from your 2022 BestSync client. He...