bestsync.us

I have a long-standing problem with BestSync and FTP. FYI, my FTP server is Filezilla. An example of the BestSync log is at the bottom of this posting. At first I thought it was a problem with the FileZilla FTP server and I asked for support on the FileZilla support forum. However, after some back-a...

Jean-Pierre, I'm currently using BestSync to sync two computers (2-way sync) through an FTP server: Computer1 <-> FTP Server <-> Computer2 I'm considering switching from an FTP server to WebDAV: Computer1 <-> WebDAV <-> Computer2 I have some questions about BestSync, FTP, and WebDAV: 1) How does the...

Hello Jean-Pierre, I've encountering a couple of annoyances whenever I upgrade BestSync: 1) See the 1st attached screen-shot below. During the installation, this message is displayed. I don't know what process to close to avoid this problem. FYI, I'm using Windows 7 Pro x64 and I am using BestSync 3...

Hello Jean-Pierre, How often (in seconds or minutes) is the heartbeat sent? 10 seconds? Other? Also, another question regarding the heartbeat: For a given FTP task, if you go to the "Copy Options" tab, there is the contol "Process multiple files simultaneously", and also the &quo...

RiseFly wrote:
> We have fixed a bug relate to this problem, please download and try version
> 8.0.16.

Jean-Pierre,

This problem is now fixed for me. Thank you!

Best regards,

Jeff

RiseFly wrote:
> Hello,
>
> Thank you for the information, please give us time to investigate the
> problem.

Thank you for considering my new information. I didn't mean to sound impatient -- I just wanted to know if you were investigating.

Best regards,

Jeff

Jean-Pierre,

Please give consideration to my previous post. I believe I've found evidence that my firewall is not the problem. I believe the evidence points to a problem with BestSync's SMTP / SSL in the BestSync tasks.

Best regards,

Jeff

dfp wrote:
> Is there a link to redownload version
> 2012 if this can't be fixed in the interim.

Older versions can be downloaded from here:

http://www.risefly.com/fselog.htm

Thanks for setting up that new feature, Jean-Pierre. This has been a very stubborn problem. After a some work, it appears to me that it is not a firewall issue, but it is an SSL / TLS problem. Here's what I've done to debug this problem: 1) In BestSync's settings (Options | Email), if I have SSL ENA...

Jean-Pierre, To help us debug this, would you be willing to modify BestSync to add more detail to that log file? I've noticed that the log from the BestSync Email Test contains much more information than BestSync's main / general log. I'm at a loss on solving this. I've turned off my firewall, I've ...