bestsync.us

Hello Support, I tried to ftp my files to an FTP server only available for upload, is this possible for Bestsync to do? I have tested I can use ftp command to do so even I don't have LIST permission. However when I test using Bestsync, The error is "FTP Error:550 Access is denied." and the...

Hello Support, This happened for a couple of time, the following file is generated during the Bestsync sync local disk with FTP server: _BS8_AIHxxxxxx.BS_.txt (see the attached picture) size about 1KB. It got stuck during the transition; this job is pending there with the status syncing.....And caus...

Hello Support,

OK I'll try the new version.

We purchased BestSync2013 originally, anyway I can get support and new version upgraded?

Regards & Thanks

Sherry

Hello support,

From your website, 9.0.6.2 is the last stable version; do you want me to wait to see the next stable version out?

Could you please advise if we are eligible for the new license if we purchased the business license?

Regards & Thanks

Sherry

Hello Support, I have sync jobs however the user to access \\server1\folder1 was disabled a lot due to access denied. I found the following error from the log file. Could you please advise? 2014/07/31-15:10:03,NetLogon failed.-\\server1\folder1\ 2014/07/31-15:10:03,Error[0x000004c3]-Multiple connect...

Hello Support, I have all jobs run as service & scheduled every 15 minutes. I found that the Bestsync service is running and all jobs under Running tab with status "Scheduled in queue". None of jobs are working. Even I restarted the service & the server, it didn't help. I found tha...

Hello,

The mentioned option is checked at the moment. Do I need it NOT checked?

Regards & Thanks

Sherry

Hello Support, I have a 2ways sync for my FTP server folder and local disk where Bestsync installed. And I choose the Delete: Delete the remained files from the other side. It works with my previous verion Best sync 2014; however after I recently upgraded to the newest version; When I deleted those ...

Hello Support, I have jobs scheduled running every 5 or 15 minutes; sometime I found that a few jobs under running tab and status as "queue to synchornizing"; and they actually stopped. I had to stop those jobs to clear them from the Running tab. then next schedule time they started to run...

Hello Support, I'm using BestSync2014 to sync FTP server to local disk of where Bestsync installed. I tried to move all files under those subfolders to local disk with the same folder structures. I use one-way sync (moving), those subfolders will be deleted from FTP server. Please advise. FTP server...