Task locked up

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jfargo
Posts: 6
Joined: Tue Sep 11, 2012 7:35 pm

Task locked up

Post by jfargo »

I have a task that was cancelled and the Last time says cancelled but when I try and modify it, it says "This task is running, please stop the task before setup it". I can't delete the task as well.

I restarted the service, I've clicked Stop Task, and nothing seems to unlock the task. Service.log is below.

SVC:2013/01/22-11:12:46,Service started.
SVC:2013/01/22-11:12:46,***** BestSync Service start ****
OS Version:Windows Server 2008 R2 Enterprise Edition, 64-bit Service Pack 1 (build 7601)
BestSync Version:Ver8.0.1.5
SVC:2013/01/22-11:12:46,Reload Setting File.
SVC:2013/01/22-11:12:46,Invalid setting file [service.xfsf]!
SVC:2013/01/22-11:12:46,Load setting file [C:\ProgramData\RiseFly\BestSync 2013\service.xfsf] failed.
SVC:2013/01/22-11:13:22,Stopping Service.
SVC:2013/01/22-11:13:36,Service Stopped.
SVC:2013/01/22-11:13:36,Service stopped
RiseFly
Site Admin
Posts: 1111
Joined: Tue Nov 03, 2009 2:51 pm

Re: Task locked up

Post by RiseFly »

We have fixed a bug relate to BestSync Service , please download and try version 8.0.16 to see if the problem is resolved.
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