Device not ready

[Homera1]

Hi there,
I am using Bestsync to syncronise between an internal drive and an external backup drive (WD - My Book Live over a lan via a switch)

I have tried several options and no matter what I try I cannot get Bestsync to connect to the WD MyBookLive from startup. It seems to forget the password from what I can work out.

I have the WD-MyBookLive set as a network share G:\ and the MyBookLive is a private share. When I reboot my system, Bestsync says that for the MBL 'Device not ready'. I can see the drive in explorer and it is available but not in Bestsync. I have tried the drive as a folder, netwrok share and an FTP connection and they all behave the same.

The only way I can get it to work is to click on the properties for the back up and try and open the share and when it asks for the login and password I enter it. Once I have entered it once it works the whole time my PC is on, But once I turn my PC off the problem re-occurs. When set a s anetwork share I enter the username and password in the properties, but as it is not a servcie I don;t enter the impersonate info.

Am I missing something? It is not running as a service and happens in both manual and auto mode.

many thanks
Alan

[RiseFly]

The symptom means that BestSync can not log into the network drive/folder by the account that you specified in the "Browser Folder" dialogbox.

Please check if you have specified the correct user name and password like the following screenshot.
[attachment=0]NasLogon.png[/attachment]