Activation says "already been over 3", even though only 1

[davidgs]

I bought an ultimate license, activated it on one PC, when I go to another PC to activate it says:

Failed to activate BystSync,
The activation count has already been over 3.
Please deactivate on other PC first.
Or buy more licenses.


Actually:
1) I've bought several licenses so I'm not cheap when it comes to buying licenses.
2) I always get this "already been over 3" when I try to use a license twice.
3) Now I have a problem where one of my computer's hard drive is crashed and I can't deactivate so the "already been over 3" is really a painful situation

Please advise.

[RiseFly]

Sorry for the problem.
Please send your license code to risefly@risefly.com, so that we can reset the activated count for you.