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Activation key not stored in windows registry?

Posted: Sat Jul 08, 2017 8:18 am
by Jos Janssen
I upgraded bestsync 2015 premium version to bestsync 2017 business version.
The activation proces was succesfull.
But each time I restart Bestsync the key is lost, and i have to re-activate the license again.
It seems the activation key is not stored in windows registry (or elsewhere?)
How can I fix this problem?

Re: Activation key not stored in windows registry?

Posted: Sun Jul 09, 2017 9:47 am
by RiseFly
Please install the newest version of BestSync to see if the problem can be resolved.

Re: Activation key not stored in windows registry?

Posted: Fri Sep 08, 2017 5:01 pm
by dhanji
I have same issue, installed latest version 12.0.2.2 Ultimate License but it goes to free license on restart!

Re: Activation key not stored in windows registry?

Posted: Sun Sep 10, 2017 10:14 pm
by RiseFly
If the hardware construct (HDD, network card) of the PC changes, the license information will be invalidated.
If it is in the above case, please activate the license again.
If it is NOT the above case, we are investigating the cause of the problem, but reactivate the license again may be a solution.