Hi,
Since last week we got a issue when I start Bestsync. I got a invalid setting file error.
The only way I find to make it work is open directly the TaskList.xfsf in the Appdata/Roaming folder. I have the latest version of 2024 (19.0.1.2). I attache a screenshot of the error.
How can I resolve this issue?
Thanks,
Bestsync 2024: Invalid setting File
-
alexveilleux
- Posts: 1
- Joined: Tue Apr 30, 2024 6:45 pm
Bestsync 2024: Invalid setting File
- Attachments
-
- Usineerror.png (51.29 KiB) Viewed 67394 times
Re: Bestsync 2024: Invalid setting File
We have just released Bestsync 2024 (Ver19.0.1.3).
Please try the new version to see if the problem has been fixed.
If the problem remains, please try to open the backup setting file, then save it as a new setting file.
Please try the new version to see if the problem has been fixed.
If the problem remains, please try to open the backup setting file, then save it as a new setting file.
-
Klaas_Heimdall
- Posts: 1
- Joined: Mon May 05, 2025 11:58 am
Re: Bestsync 2024: Invalid setting File
i have the same error with current Bestsync 2025 (Ultimate) 20.0.0.5 version.
i can only open a backup from xfsf-file and save the project new again.
but few days later i have the same error again.
i can only open a backup from xfsf-file and save the project new again.
but few days later i have the same error again.
Re: Bestsync 2024: Invalid setting File
We are sorry for the problem.
This problem has been fixed in BestSync 2025 (version 20.0.0.6).
Please wait for the release of the new version.
This problem has been fixed in BestSync 2025 (version 20.0.0.6).
Please wait for the release of the new version.
-
Louiseravot
- Posts: 2
- Joined: Wed Jul 09, 2025 10:23 pm
Re: Bestsync 2024: Invalid setting File
Hi,
The error likely means the settings file is corrupted. Try backing up and deleting the existing TaskList.xfsf, then restart BestSync to let it create a new one. You can also try reinstalling the latest version. If the issue persists, contact support with your screenshot. For checking service availability or location info, you might want to use [url=https://www.geopostcodes.com/]this postcode lookup tool[/url].
The error likely means the settings file is corrupted. Try backing up and deleting the existing TaskList.xfsf, then restart BestSync to let it create a new one. You can also try reinstalling the latest version. If the issue persists, contact support with your screenshot. For checking service availability or location info, you might want to use [url=https://www.geopostcodes.com/]this postcode lookup tool[/url].