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Failed:Access is denied. Failed:The directory is not empty. Success (Unable to set file time)

Posted: Fri May 02, 2025 4:28 pm
by M12345678910M
Hello

For back-ups we are getting the following errors:

Failed:Access is denied.

Failed:The directory is not empty.

Success (Unable to set file time).

Windows 11

We have set long paths enabled

Ver19.0.1.6(64Bit)

Please advise?

Re: Failed:Access is denied. Failed:The directory is not empty. Success (Unable to set file time)

Posted: Sat May 03, 2025 12:13 am
by RiseFly
Could you please post the capture that includes the strings of Folder1 and Folder2? so that we can see the file systems.

"Success (Unable to set file time)":
This is the warning message that the file system does not support setting the timestamp of the copied file.
"Failed: Access denied":
The error is that the user account does not have the privilege to access the folder or file.

Re: Failed:Access is denied. Failed:The directory is not empty. Success (Unable to set file time)

Posted: Fri Jun 27, 2025 4:57 pm
by M12345678910M
Sorry for the late response! Enclosed.

Re: Failed:Access is denied. Failed:The directory is not empty. Success (Unable to set file time)

Posted: Fri Jul 11, 2025 3:43 pm
by M12345678910M
OK I managed to resolve this by deleting the image files on the destination drive and completing a new full back-up.

It seems that the file properties of some of the files already present on the destination drive were corrupt and could not be overwritten.