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BestSync (2024) project does not run as a service
Posted: Sun Oct 19, 2025 10:16 am
by yairp
I've setup a project that is scheduled to run nightly as a windows service.
It runs fine manually but does not run at night as scheduled
Any help is appreciated
Re: BestSync (2024) project does not run as a service
Posted: Thu Oct 23, 2025 9:47 am
by RiseFly
Thank you for contacting us regarding your scheduled project not running as expected at night.
To help diagnose the issue, please check the log file by navigating to the "Option" menu and selecting "View log file." The log will show the start and end times of the tasks and indicate whether the service attempted to run your scheduled job.
From your description and the screenshot, it appears that the scheduled time range may be quite short. We recommend setting a longer time range to ensure the scheduler has adequate time to start and complete the task. This adjustment often resolves timing conflicts that can prevent tasks from running as scheduled.