Page 1 of 1

Can't Save Task Changes - Ultimate Edition

Posted: Tue May 24, 2011 4:24 am
by serverteam
We installed BestSync 2011 Ver 6.2.1.2. We created a task which has been working perfect. Now we need to modified some parameters. We selected Modify Task then we make the change but if we close BestSync and open it again the original is back. The changes are not saved.

We uninstall the BestSync but still the original task is back.

Re: Can't Save Task Changes - Ultimate Edition

Posted: Tue May 24, 2011 1:33 pm
by RiseFly
We'll investigate this problem. As a temporary method, please select "File"/"Save" menu after change the task setting.

Re: Can't Save Task Changes - Ultimate Edition

Posted: Tue May 24, 2011 9:13 pm
by serverteam
We select "File"/"Save" but it doesn't save the changes.

Thanks.

Re: Can't Save Task Changes - Ultimate Edition

Posted: Wed May 25, 2011 10:33 pm
by serverteam
In addition If we create another task and save it when we open BestSync again the new task is not there.

We installed BestSync BestSync 2011 (Version 6.2.12) 64 Bits in Windows 2008 R2.

Thanks for your help.

Re: Can't Save Task Changes - Ultimate Edition

Posted: Thu May 26, 2011 7:26 am
by RiseFly
Is it possible that you have not the privilege to access the setting folder?
Please try to save to a folder that you have the access privilege.