BestSync Ultimate Edition Application error

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serverteam
Posts: 5
Joined: Tue May 24, 2011 4:16 am

BestSync Ultimate Edition Application error

Post by serverteam »

Hi Guys,

BestSync Ultimate Edition has been crashing from time to time. This is the windows event log:


Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date: 30/06/2011
Time: 10:50:14 PM
User: N/A
Computer: servername
Description:
The application, C:\Program Files\RiseFly\BestSync 2011\BestSyncSvc.exe, generated an application error The error occurred on 06/30/2011 @ 22:50:14.511 The exception generated was c0000005 at address 7C81BD02 (ntdll!ExpInterlockedPopEntrySListFault)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Any idea why it may be happening?

Thanks,

Pedro
RiseFly
Site Admin
Posts: 1111
Joined: Tue Nov 03, 2009 2:51 pm

Re: BestSync Ultimate Edition Application error

Post by RiseFly »

Please check whether you are using the latest version. Untill July 1st 2011, the latest version is 6.2.19.
serverteam
Posts: 5
Joined: Tue May 24, 2011 4:16 am

Re: BestSync Ultimate Edition Application error

Post by serverteam »

We installed English Version Ver6.2.1.9(32Bit). We will let it run for some time. We will post if the problem persist.
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