Decrypt Error with Backups

[mcjathan]

Jean-Pierre,

I have one particular file that is not syncing and backing up properly. Specifically, the error in the Backup column of the Preview window says: "Decrypt Error: Check sum error."

Please see the attached snapshot of the BestSync Preview window for more details.

All my other files are syncing and backing up properly, there just seems to be a problem with this file.

I don't know if the file was somehow corrupted. Or, if there is something about that file.

What do you think?

Also, in the Preview window at the bottom, shouldn't the "Failed Num" parameter be 1 instead of 0?

Jeff

[RiseFly]

The checksum error means the file in "Folder2" was corrupted. May be you need to backup the file again manually by the preview window of the backup task.
In the current version, the failed number does not count the backup items.

[mcjathan]

RiseFly wrote:
> In the current version, the failed number does not count the backup items.

Hi Jean-Pierre,

Respectfully, I request that BestSync be enhanced to include failed backups in the failed number so that an email will be sent (assuming the user has requested email notification on a fail).

Best regards,

Jeff