bestsync.us

Hello,
registered a few months back and all has been fine BUT whilst BestSync was syncing FTP it crashed.
No big problem just restarted.
It then crashed on startup.

I then tried starting from the commandline with /nostartup but still crashed after apx 30 seconds.

Win7 reports the following but I have no idea about the information.
I then tried reinstalling to see if that solved it but alas no.

Any help please would be much appreciated.
Kind regards Simon


Problem signature:
Problem Event Name: APPCRASH
Application Name: BestSyncApp.exe
Application Version: 8.0.6.3
Application Timestamp: 51dd629d
Fault Module Name: BestSyncApp.exe
Fault Module Version: 8.0.6.3
Fault Module Timestamp: 51dd629d
Exception Code: c0000005
Exception Offset: 00000000000280b2
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 4cf7
Additional Information 2: 4cf786587acfafb6cbdfd3bd1cb4cabf
Additional Information 3: 7606
Additional Information 4: 7606fc857cdd6260a07da4591444273f

I think I have solved my problem.
Backed up the directory.

I then UNinstalled
Then reinstalled.
I have a feeling I might have had the 64bit version installed and I might have overwritten with the 32 version.

Whether that should make a difference or not I don't know but since uninstalling and reinstalling all seems good.

Thank you for the error report, but the data position does not give us the hint to resolve the problem.
Glad to here the problem disappeared.