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Need to transfer licence from unbootable PC

Posted: Wed Jul 31, 2013 4:55 pm
by maranjo
Hi there
I need to deactivate my existing licence so I can reactivate on a new computer. I have emailed risefly@risefly.com (on 19 July) to ask for help with this but have received no reply.

Please advise on the correct procedure - I would like to get this sorted out quickly!

Regards
Martin

Re: Need to transfer licence from unbootable PC

Posted: Sat Aug 03, 2013 2:07 am
by RiseFly
Sorry, the support may have not received your mail.
Please tell you license code to risefly@risefly.com again, so we can deactivate the license code for you.