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Activation and Firewalls

Posted: Fri Apr 25, 2014 10:11 am
by jonq
Hi,

I want to install best sync on a machine behind a firewall - What internet access does bestsync need to activate a new license? Could you advise what IP address/Port to add to our firewall.

Regards Jon.

Re: Activation and Firewalls

Posted: Fri Apr 25, 2014 3:10 pm
by RiseFly
For activate the license, your PC needs internet access. If your PC can use Internet Explorer to access web page, then it is OK.
For setup the firewall, if the tasks are using FTP protocol, then you can refer to the following page for how to setup the firewall:
http://www.risefly.com/fseqna_ftp.htm

Re: Activation and Firewalls

Posted: Mon Apr 28, 2014 3:12 pm
by jonq
Thanks for that.

Can you confirm what destination IP address the activation request goes to and also what port is used (80, 443)?

Thank you.

Re: Activation and Firewalls

Posted: Tue Apr 29, 2014 1:54 pm
by RiseFly
The destine host name is risefly.com, and the port number is 80.