Page 1 of 1

BestSync Ultimate Edition Application error

Posted: Fri Jul 01, 2011 2:18 am
by serverteam
Hi Guys,

BestSync Ultimate Edition has been crashing from time to time. This is the windows event log:


Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date: 30/06/2011
Time: 10:50:14 PM
User: N/A
Computer: servername
Description:
The application, C:\Program Files\RiseFly\BestSync 2011\BestSyncSvc.exe, generated an application error The error occurred on 06/30/2011 @ 22:50:14.511 The exception generated was c0000005 at address 7C81BD02 (ntdll!ExpInterlockedPopEntrySListFault)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Any idea why it may be happening?

Thanks,

Pedro

Re: BestSync Ultimate Edition Application error

Posted: Fri Jul 01, 2011 2:34 pm
by RiseFly
Please check whether you are using the latest version. Untill July 1st 2011, the latest version is 6.2.19.

Re: BestSync Ultimate Edition Application error

Posted: Mon Jul 04, 2011 10:35 pm
by serverteam
We installed English Version Ver6.2.1.9(32Bit). We will let it run for some time. We will post if the problem persist.