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Password on ZIP file if Backup Archiving System is activate
Posted: Fri Apr 12, 2013 10:22 am
by Denis
Hi
Only in Output direction, if i try to open the file inside the Zip, the system ask me the Password.
Why ?
I don't have setup any password.
There is a way to avoid this problem ?
Thanks much
Denis
Re: Password on ZIP file if Backup Archiving System is activ
Posted: Sun Apr 14, 2013 8:20 am
by RiseFly
Have you setup a password on the ZIP folder?
If it is, the backup zip file is also protected by password.
Re: Password on ZIP file if Backup Archiving System is activ
Posted: Mon Apr 15, 2013 7:49 am
by Denis
Hi
I don't have setup any password.
After some investigation, i find that BestSync set the same password using by FTP..
Strange...
Is a Bug or a setup of Best Sync ?
I can disable ?
Thanks
Denis
Re: Password on ZIP file if Backup Archiving System is activ
Posted: Wed Apr 17, 2013 2:19 pm
by RiseFly
Thank you for reporting this bug.
It has been fixed, please download and install the new version 8.0.37.
Re: Password on ZIP file if Backup Archiving System is activ
Posted: Tue May 28, 2013 7:41 pm
by uherrmann
I have exactly the same problem. I don't know yet, if the problem will vanish with the nenew version, my main problem at the moment is:
How can I access the backups? What's the password set?
Re: Password on ZIP file if Backup Archiving System is activ
Posted: Tue May 28, 2013 10:20 pm
by RiseFly
This is a bug, and has been fixed.
The password is the password of the FTP account, or network file system.
Re: Password on ZIP file if Backup Archiving System is activ
Posted: Wed May 29, 2013 9:30 am
by Denis
Hi
I Confirm that with the new version the bug if fix
Regards
Denis
Re: Password on ZIP file if Backup Archiving System is activ
Posted: Mon Jun 17, 2013 8:57 am
by uherrmann
We downloaded the new version after this post, the version info now shows Ver8.0.5.5. The problem still persists. Do we have to do additional steps?
We cannot access the backups: They are in the filesystem, produced by the Bestsync Service under the local System account, so there is no accessible password. Which password shall we use to access the backups?
This is a really serious problem for us.
Re: Password on ZIP file if Backup Archiving System is activ
Posted: Mon Jun 17, 2013 1:12 pm
by RiseFly
Have you selected the encryption option? If so, please try the encryption password.
Re: Password on ZIP file if Backup Archiving System is activ
Posted: Tue Jun 25, 2013 2:06 pm
by Denis
Hi
I Have reinstall the sw on another server.
Now i have the Version 8.0.6.2
I don't have activated any Encryption.
Finally, the issue happen always on OUT direction.
Best Regards
Denis